Ask Us 24/7 Has a Big Birthday!

In 2013, Ask Us 24/7 celebrates 10 years of service.  In fact, the anniversary date, is just around the corner: Sunday, September 1st. To mark the occasion, we will be holding a contest on our Facebook page at https://www.facebook.com/askus247 , giving our users a chance to win Amazon gift cards.

In the mean time, let’s look back on some of our favorite comments from our patrons:

From 2009:
“This service was great. I looked for a specific article for half an hour on my own (not exaggerating). The librarian helping me found it in one minute (again, I’m not exaggerating). Thanks!”

2010:
“Excellent service! Great to have available, and I am utilizing it on Christmas Day, I can’t believe how quick someone responded to my question, and that i was even able to connect to someone at all. Thank you!”

2011:
“GREAT service for “after hours” questions and when you need something in text/writing to refer back to. I definitely prefer it to asking questions by telephone! This online chat was fantastic because the librarian gave me step by step directions that I could keep referring back to – until I got it right and she solved my problem completely!!!”

2012:
“Thank you for providing this service 24/7 at times we, as students, as up in the wee hours of the morning, working on assignments.”

Jaclyn McKewan
WNYLRC Training and Emerging Technologies Librarian

 

 

2013:
“First time chatting with a librarian online and it was a very positive and helpful experience. Thank you very much :)”

Thank you to our patrons for using our service, and to our participating librarians. Without you, we wouldn’t have reached this milestone!

Leave a Reply