Ask the SCORE Business Mentor Program is Now Available to WNYLRC Members!!

Whether you manage a large, multi-unit library system, or a small library with only a handful of staff members, chances are you’ve encountered situations where you wished you could get some advice before deciding on a course of action. Well, now there is help through WNYLRC’s new Ask the SCORE Business Mentor program; a partnership between WNYLRC and the Buffalo Niagara Chapter of SCORE.
Libraries, like any other business organization are always experiencing challenges with different aspects of organizational management, whether it is related to budget, personnel, policies, infrastructure, customer service, marketing or other aspects of business growth and development.
SCORE is a nonprofit resource partner of the U.S. Small Business Administration (SBA), and provides free and confidential business advice through its network of professional business volunteers. Like WNYLRC’s Ask the Lawyer program, our members can begin the process of getting advice on a number of topics by filling out an online form on the WNYLRC website at The form and program description are found by clicking on the “Programs” tab at the top of the WNYLRC website homepage.
Through this process, you can ask your question, which will be directed to a SCORE volunteer who is an expert in the subject of your query. You will be provided with a written response, and may even request further assistance such as direct email communication, online chat or even a face-to-face meeting with the SCORE volunteer mentor. There will also be a “Recently Asked Questions” (RAQ) section on the WNYLRC website where you can search for answers to your questions that may have already been provided.
The SCORE business mentors are experienced in all aspects and stages of business, from start to growth of your existing organization. WNYLRC members now have the opportunity to get guidance and support with the everyday operations of their libraries and library systems! According to the SCORE website, small business owners who receive three or more hours of mentoring report higher revenues and increased growth. Here is your opportunity to improve your library operations, so go ahead, Ask the SCORE Business Mentor!

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